Shipping policy

All order are shipped same day if ordered by 1:00pm EST. However, instances may occur where your order is flagged by our loss prevention team for further review. In order to continue processing your order, you may be requested to provide supporting documentation to prove you are the payment method's primary or authorized user.

Once an order is processed and shipped you will normally receive your item in a few business days via UPS, USPS  or FedEx Ground, unless a different shipping method was selected during checkout.

 

Our Guarantee 

All of our items are 100% authentic and are purchased from the brand/boutique(s) directly. If you have any doubts regarding the authenticity of your new purchase, then please feel free to have your purchase authenticated by one of the many reputable online authentication services. 

For example, Real Authentication offers a $5* credit upon signup and has a mobile app that you use to take photos of your bag to create a submission.  

 If the item is found not to be authentic, then we will refund your full purchase price, pay to ship the item back, and reimburse you for the authentication fee.

We encourage everyone to look for great deals but to only buy authentic designer pieces.